CORONAVIRUS (COVID-19) TRAVEL INFORMATION
We're sorry but, for foot passengers and passengers with a bicycle, we can only accept bookings for travel from 1 September 2020 (availability is limited until 1 November 2020).
We need to have accurate information about the dimensions of your vehicle for a variety of reasons, including safety.
Supplements apply to cars, MPV's / 4x4's over 5m long and 1.83m high and Motorhomes, Mini-buses and Vans over 5m long and 2.6m high.
Please make sure that you specify the correct dimensions of your vehicle using the dropdown fields when making your booking. You must select 'yes' to 'Are you taking any roof items?' if you are doing so otherwise the correct space will not be allocated.
You can take a rear-mounted bicycle carrier on the back of your vehicle for a small supplement. Please select the ‘Yes’ option under ‘Are you taking a rear-mounted bicycle carrier’.
Tell us the full height of your vehicle inclusive of any roofload such as a roof box or bike carrier.
If you're unsure about your vehicle dimensions or need further assistance please call our Reservations Team on 021 427 7801
Please be aware that if you provide incorrect information about your vehicle, you will have to pay extra charges at the port or you may be refused travel.
The length of your trailer or caravan must be measured with the hitch included.
Please make sure you specify the correct dimensions of your trailer or caravan using the dropdown fields when making your booking.
Bookings for a motorcycle or bicycle with a trailer cannot be booked online. Please call us to book these vehicles with trailers.
To comply with French and Spanish legislation, we must have the vehicle registration numbers of all the vehicles that we transport.
If you are travelling with a hired vehicle, please let us know when you are asked to input your vehicle registration number on step 4.
For further information please call 021 427 7801.
You can safely take your motorcycle or bicycle on any of our ferries. We also carry the following vehicles:
The safety and comfort of all our passengers is important to us so please tell us of any disability or reduced mobility issues that you have. For us to be able to provide you with the correct level of service, we need specific information about your needs.
We cannot guarantee your travel, or any assistance, without fulldisclosure of your needs at the time of booking.
Occasionally, there may be times when your booking has been confirmed but, after discussing the assistance you require and consulting with the relevant ships and ports, we may be unable to carry you on a particular sailing. This is because we have safety limits for the number of passengers with disability or reduced mobility that we can safely carry.
If you experience problems when making your booking online, this may be due to safety limits.
Please call us on 021 427 7801 if you have any problems when making your booking or to discuss your travel options.
For just 47€ your cat or dog can travel on any of our routes to France and Spain. Sail to France on Pont-Aven and your dog will travel in kennels whilst if you sail on our économie ferries to France and Spain, you can take your pet with you in a pet-friendly cabin.
Your pet must be covered by the Pets Travel Scheme in order to travel. You cannot book animals that are not covered by the Pets Travel Scheme online. In order to do so, please call 021 427 7801.
An EU pet passport or third country certificate showing that the pet has been micro chipped and vaccinated against rabies. N.B. Your pet may not leave or re-enter Ireland until 21 calendar days have elapsed from the date of the rabies vaccination. Rabies boosters must be kept up to date. A muzzle is compulsory.
Dogs - A pet passport or third country certificate showing the dog has been treated against tapeworm not less than 24 hours, and not more than 120 hours before arrival in Ireland. Tick treatment is not required. A muzzle is compulsory.
Cats - A pet passport or third country certificate is required. Tick and tapeworm treatment is no longer needed.
Pet accommodation options vary across the fleet and can also depend on route/ ship combinations. Below is an overview of the ships with cabins, kennels and where they must/can remain in your vehicle.
* Dogs must stay in kennels, cats may stay in the vehicle.