Foot passenger information desk

How to contact Brittany Ferries

Latest travel advice

If you have questions about the latest Covid-19 travel regulations, entry requirements and links to (PLF) Passenger Locator Forms visit our Essential travel information. As soon as we receive official guidance on entry requirements, we publish it on our website. Please remember, it is your responsibility to check and observe all the latest entry requirements. For the most up-to-date and detailed travel advice, please visit

Frequently asked questions

You will find the answers to most questions via our Frequently asked questions.

Amend a booking

Most changes to bookings can be made using Manage My Booking.

Contact us by email

If your question is not answered and you need to contact us, please email us.

Contact us by phone

If you need to call us we are pleased to offer a limited phone service between 09:00 - 17:30 (Monday - Friday). Call us on 021 427 7801.

For last-minute emergencies, remember that the contact details of the ports you are travelling to and from appear in the small print of your ticket!

Our registered address and company information

BAI SA Port du Bloscon BP 72 29680 ROSCOFF

SA à Directoire et Conseil de Surveillance au Capital de 22 831 056€.

RCS Brest B927 250 217 - SIRET 927 250 217 00019 - Code APE 5010Z HABILITATION N° HA 029 95 0003 - TVA FR86 927250217