View our frequently asked questions about booking with us.
How can I change my ferry booking?
Amending online
We are offering a new range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. Depending on your chosen ticket type, the conditions for cancellations will vary – find out more here.
Most bookings can be recalled and amended online, with the exception of promotional and inclusive holiday tickets.
Our 'Manage my booking' facility allows you to do the following:
- View your booking
- Add onboard accommodation
- Amend your dates, route or times of travel
- Change your vehicle or add a trailer
- Amend your address details
- Update your email address
- Add or remove passengers
- Update your home and mobile telephone numbers
- Add your vehicle registration
- You can also cancel your booking online
Amending by phone
To amend your ferry booking through our Contact Centre, please call 021 427 7801
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