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Ships and ports

View our frequently asked questions about ships and ports.

Are animals allowed in cabins or public areas of the ship?
Are there any plug sockets in the cabins?
Are there medical services on board?
Are towels and/or bedding provided in the cabins?
Can I access the internet onboard?
Can I book a table in the main restaurant before I embark?
Can I buy duty-free on board économie ships?
Can I request a certain cabin / deck number?
Can I smoke on board?
Do I get a blanket with my reserved seat?
Do I need to turn my car alarm off on board?
Do you cater for specific dietary requirements?
How many cabin keys will we be issued with?
How much does it cost to use the swimming pool?
Is luggage assistance provided?
Is there a left luggage facility at the port?
On which routes can I take my pet?
What cabin types are available on your ships?
What entertainment is on board?
What is the difference between an inside and an outside cabin?
What is the ferry terminal postcode?
What time do the food outlets open on board?
When do I have to vacate my cabin?
Where can I find a deck plan of the ship?
Where do I get my cabin key and how many will I be issued with?
Will my mobile phone work on board the ferry?
Will the restaurant be open when I travel?